Fostering innovation through Agents of Transformation, elite technologists at the service of a positive and sustainable digital transformation

As the world slowly turns the page on the pandemic, businesses are looking to scale up their digital transformation initiatives to stay competitive. To achieve this, they must redesign their applications to meet changing user needs and enable new ways of hybrid working.

Therefore, we understand the importance of their attractiveness and recruitment, but above all to ensure the loyalty of talents in the digital field. They will not be able to achieve their innovation objectives without surrounding themselves with qualified technologists.

But, unfortunately, companies face a global shortage of technology skills. According to a survey conducted by Gartner in 2021, IT leaders now consider the shortage of talent as the main obstacle to the adoption of emerging technologies: infrastructure and service platform, network, security, digital workspace, automation, storage and database, AI, etc. The lack of talent has become an obstacle to innovation, as important or even more than controlling costs, the fight against security vulnerabilities and the challenges of integration and deployment.

In order not to exhaust themselves in a fight that is almost lost in advance, companies then choose to focus on their existing IT teams, as much as on their entire workforce, and seek to retain them and above all to train them. to raise their skills.

The new edition of the Cisco AppDynamics – “Agents of Transformation 2022” report outlines how companies can benefit from creating the right environment for developing the skills of their IT teams. They have the keys to help them become Agents of Transformation, i.e. technological leaders with the skills, vision and ambition necessary to drive a positive and sustainable digital transformation within their company.

The study also highlights the personal contribution that Transformation Agents bring to the company both on issues of pure innovation and in delivering flawless digital experiences to users, but also on the positive impact that these technologists of elite can have on their surroundings. They are able to educate, motivate and inspire other technologists, thus creating a favorable and virtuous emulation. Today, 85% of them say they would like to work with more Process Agents.

Create a strong corporate culture to support technologists

It is becoming clear that companies must do everything in their power to retain, motivate and reward their Process Agents, but also support technologists on their way to the top of the profession.

Currently, only 10% of technologists worldwide have reached this elite level. But the study finds that 88% believe the pandemic has accelerated the need for more Transformation Agents.

In order to encourage talent, companies must offer the necessary support and tools to their technologists so that they can become the elite of the profession. They are on a mission to create an inspiring company culture and ensure that they have access to flexible budgets aligned with the areas and initiatives that will have the greatest impact on the business. Companies must prove to their technologists that they have a clear vision, positioning technology at the heart of their overall vision as an essential lever for transformation.

Above all else, business leaders need to ensure that their technologists have access to the tools they need to manage and optimize the availability and performance of their technology stack. And thus meet the expectations of users who now demand impeccable digital experiences at all times. In fact, 93% of technologists say that to become Transformation Agents, they must be able to monitor and observe their entire technology stack and correlate technology performance with business impact.

Future-oriented elite technologists

Although one in ten technologists are now Agents of Transformation, it is encouraging to see that many are on the verge of achieving this elite status. Indeed, 38% have already acquired the status of “Digital Pioneers.” As they move through the stages of their professional journey, whether it’s improving specific skills or implementing new tools, we can expect to see the number of elite technologists increase over the course of the year. of the next few years.

Overall, after two extremely difficult years, optimism prevails among technologists. They are eager to get back in the saddle and take a more proactive approach to their innovation strategy. In all sectors, they take responsibility for their own development, recognizing the need to learn new skills and adopt new disruptive approaches. Especially since the transition to cloud-native technologies further complicates an already very dynamic and fragmented IT environment.

Companies that manage to create an environment conducive to the development and growth of their technologists will therefore not only help solve their current and future problems of talent shortages, but they will also lead the innovation race. 83% of technologists say companies that work to attract and train Agents of Transformation will become innovators in their industry.

Finally, companies need to act quickly to capitalize on the current mindset, ensuring they provide their technologists with the support, leadership and resources they need to perform at their best, wherever they are on their journey to the top of their profession.

As the world slowly turns the page on the pandemic, businesses are looking to scale up their digital transformation initiatives to stay competitive. To achieve this, they must redesign their applications to meet changing user needs and enable new ways of hybrid working.

Therefore, we understand the importance of their attractiveness and recruitment, but above all to ensure the loyalty of talents in the digital field. They will not be able to achieve their innovation objectives without surrounding themselves with qualified technologists.

But, unfortunately, companies face a global shortage of technology skills. According to a survey conducted by Gartner in 2021, IT leaders now consider the shortage of talent as the main obstacle to the adoption of emerging technologies: infrastructure and service platform, network, security, digital workspace, automation, storage and database, AI, etc. The lack of talent has become an obstacle to innovation, as important or even more than controlling costs, the fight against security vulnerabilities and the challenges of integration and deployment.

In order not to exhaust themselves in a fight that is almost lost in advance, companies then choose to focus on their existing IT teams, as much as on their entire workforce, and seek to retain them and above all to train them. to raise their skills.

The new edition of the Cisco AppDynamics – “Agents of Transformation 2022” report outlines how companies can benefit from creating the right environment for developing the skills of their IT teams. They have the keys to help them become Agents of Transformation, i.e. technological leaders with the skills, vision and ambition necessary to drive a positive and sustainable digital transformation within their company.

The study also highlights the personal contribution that Transformation Agents bring to the company both on issues of pure innovation and in delivering flawless digital experiences to users, but also on the positive impact that these technologists of elite can have on their surroundings. They are able to educate, motivate and inspire other technologists, thus creating a favorable and virtuous emulation. Today, 85% of them say they would like to work with more Process Agents.

Create a strong corporate culture to support technologists

It is becoming clear that companies must do everything in their power to retain, motivate and reward their Process Agents, but also support technologists on their way to the top of the profession.

Currently, only 10% of technologists worldwide have reached this elite level. But the study finds that 88% believe the pandemic has accelerated the need for more Transformation Agents.

In order to encourage talent, companies must offer the necessary support and tools to their technologists so that they can become the elite of the profession. They are on a mission to create an inspiring company culture and ensure that they have access to flexible budgets aligned with the areas and initiatives that will have the greatest impact on the business. Companies must prove to their technologists that they have a clear vision, positioning technology at the heart of their overall vision as an essential lever for transformation.

Above all else, business leaders need to ensure that their technologists have access to the tools they need to manage and optimize the availability and performance of their technology stack. And thus meet the expectations of users who now demand impeccable digital experiences at all times. In fact, 93% of technologists say that to become Transformation Agents, they must be able to monitor and observe their entire technology stack and correlate technology performance with business impact.

Future-oriented elite technologists

Although one in ten technologists are now Agents of Transformation, it is encouraging to see that many are on the verge of achieving this elite status. Indeed, 38% have already acquired the status of “Digital Pioneers.” As they move through the stages of their professional journey, whether it’s improving specific skills or implementing new tools, we can expect to see the number of elite technologists increase over the course of the year. of the next few years.

Overall, after two extremely difficult years, optimism prevails among technologists. They are eager to get back in the saddle and take a more proactive approach to their innovation strategy. In all sectors, they take responsibility for their own development, recognizing the need to learn new skills and adopt new disruptive approaches. Especially since the transition to cloud-native technologies further complicates an already very dynamic and fragmented IT environment.

Companies that manage to create an environment conducive to the development and growth of their technologists will therefore not only help solve their current and future problems of talent shortages, but they will also lead the innovation race. 83% of technologists say companies that work to attract and train Agents of Transformation will become innovators in their industry.

Finally, companies need to act quickly to capitalize on the current mindset, ensuring they provide their technologists with the support, leadership and resources they need to perform at their best, wherever they are on their journey to the top of their profession.

Opinion piece written by Eric Salviac, Senior Business Value Consultant, Full-Stack Observability, Cisco AppDynamics

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